secure faxing monthly pricing plans

Questions?

How does the 14-day free trial work?

If you cancel a paying plan within 14 days of signing up you won’t be charged a thing. If you do choose to cancel your account in the future you will never be charged again, but you are responsible for charges already incurred up until your cancellation. Refunds can not be issued after your initial 14-day trial and we don’t prorate for partial months.

Do I get a 14-day free trial if I upgrade?

If you upgrade from a free account to a paid account you are not eligible for the 14-day free trial. The 14-day free trial on paid plans only applies if you sign up for a paid plan now. You can always downgrade later if you choose.

Can I change plans at any time?

Yep. Simply send us an email or drop us a line and request the change.

What web browsers work with Sfax?

Sfax currently works best with Internet Explorer 7 or 8. We are making improvements to ensure it works perfectly in Firefox 3 and higher, Safari 4, and Chrome 4.

Is the data safe?

Your data is safe and secure. Our state-of-the-art computer servers are protected by biometric locks and 24-hour surveillance. Our product software and infrastructure is updated regularly with the latest security patches. Our network is protected by an enterprise-class firewall and all Sfax plans include SSL encryption to keep your data safe.

Do I have to sign a long term contract?

No. Sfax is a pay-as-you-go service. There are no long term contracts or commitments on your part. You simply pay month-to-month. If you cancel, you’ll be billed for the current month, but you won’t be billed again.

Are there per-user fees?

No. Simply pick a plan based on the number of users you need. If you can't find what you're looking for then talk to us.

What types of payment do you accept?

Currently we accept Visa and Mastercard. For high volume accounts we may be able to invoice you - subject to credit checks.

Do you have any in-between or larger plans?

Sure, we are flexible. We have Premium (3,000 pages per month) for $289/month and Max (5,000 pages per month) for $479/month but if you need say 4,000 pages per month then talk to us. Or perhaps you need a bespoke plans at 25K pages/month - again no problem. Tell us what you need and we can sort for you.

Can I save by paying upfront?

Yes, we offer significant savings for customers who sign up for an annual plan. If you are a high volume user, we may be able to offer you a 6-monthly or perhaps a quarterly plan with savings as well. Talk to our sales team about this.

Any questions before you sign up?

If you have questions about Sfax or the sign up process just call 888.447.3707 or email sales@sfaxme.com and we’ll get right back to you.