why choose Sfax for secure cloud faxing?

When selecting a cloud fax service, it is vital to compare ‘apples with apples’. Here are eight reasons why Sfax is different (and by that we mean better) than competitors.

Faxing is universal and ubiquitous. It unites companies large and small – from sophisticated cities to remote areas. Unquestionably, the manual aspect though, sucks. We have spent two years listening to our customers and developed Sfax v3 to help you get your job done.

Genuine flexibility

Genuine control

Administrators have full control to manage users, set their access and permissions, adjust security settings and generate reports for maximum efficiency. Groups can work together, collaborate, view, file, send or export documents from any location. Use enhanced search and filtering with custom folders to make organizing, finding and filing documents easier than ever. Tailor your account to how you want to work. Learn more ».

Uncompromising security

Uncompromising security

Security is our highest priority. We have a plethora of physical, organizational and the technical measures to protect the confidentiality and integrity of information processed. These safeguards, combined with our state of the art technology, means that we deliver the highest levels of security to handle sensitive information. And if this wasn’t enough, we’re backed by a $3m liability insurance policy. SecureCare, the makers of Sfax, has 15 years of experience providing uncompromised products and services that work wonders.

Great flexibility

Great flexibility

Get one account and a wealth of options. Multiple organizations or sub-organizations in multiple locations can have multiple fax lines and multiple users – and share the same plan. Most competitors require you to have a paid account for each organization, fax line and limit the number of Users for each account.

Transparent fees

Transparent fees

We only charge for successfully delivered faxes – not for part-faxes, odd pages, retries and unsuccessful faxes. You pay once for a successfully delivered fax page – that’s it. Most competitors charges for all* fax pages – successful or unsuccessful and pages that take over a certain time limit to send. That means you end up paying multiple times for the same page. Check out the small print and beware any ‘unlimited plans’. See our pricing plans.

(Tiny) use of email

(Very) careful use of email

We see email as a risk. We never send sensitive information via email and only ever use it for notifications (if you select that option). Use of email to send and receive sensitive documents is simply not compliant, a very bad idea and exposes your organization to enormous risk**.

HIPAA Compliance

HIPAA compliance

We designed Sfax to meet the rigors of healthcare and other industries concerned about sensitive documents and data. We have a Compliance Officer and take it so seriously that every person in SecureCare has undergone background checks and completed HIPAA training. We sign Business Associate Agreements (BAAs) every day for HIPAA compliance. Check out the testimonials and case studies. Most competitors are not properly HIPAA compliant and even if they say they are, anything they’ve done is an after-thought or bolt-on.

Superior performance

Superior performance

Unlike manual faxing or fax servers or lower-grade services, Sfax enables users to send and receive unlimited faxes at the same time. Drag and drop annotations and digital signatures (that meet government requirements) onto the page. Find and manage your contacts into groups and share them across your organization or keep to yourself.

No robots, just humans

No robots, just humans

We have a great (human) support team based in Austin, TX who work alongside our development team – and that makes an enormous difference. We like getting tickets so we can track everything but you can call us anytime. Try phoning other competitors up! Check out the help that is available.

* Some competitors put a cap on the maximum number of multiple they charge for the same fax page.
** Although email is used every day by almost every organization, it is inherently insecure and the risks of using this type of data transmission for PHI are not fully appreciated. Learn more.